Your privacy matters to park98. This Privacy Policy explains exactly what personal data we collect when you use our platform, why we collect it, how we use and protect it, and what rights you have over your own information. We encourage every park98 player to read this policy carefully before registering an account.
Our Privacy Commitments
A plain-English overview of the six core privacy commitments that underpin the full policy below.
park98 collects only the personal data that is genuinely necessary to provide our services, verify your identity, process transactions, and meet our legal obligations. We do not collect data for its own sake.
All personal data transmitted to and from the park98 platform is protected by 256-bit SSL encryption. Data stored on our servers is encrypted at rest and subject to strict access controls.
park98 does not sell, rent, or trade your personal data to any third party for their independent marketing purposes. Your data is not a commercial product at park98.
We are clear about what data we collect, why we collect it, and who we may share it with. This policy uses straightforward language and avoids deliberate ambiguity.
You have the right to access, correct, and request deletion of your personal data held by park98. We will respond to verified data rights requests within 30 days of receipt.
park98 retains personal data only for as long as is necessary for the purpose it was collected or as required by applicable law. Data that is no longer needed is securely deleted or anonymised.
This Privacy Policy ("Policy") is issued by park98 ("park98," "we," "us," "our"), the operator of the online gaming platform accessible at park98.net. This Policy describes how park98 collects, uses, stores, discloses, and protects personal data relating to individuals ("Players," "Users," "you") who register for or use our services. By creating a park98 account, accessing the Platform, or otherwise providing us with your personal data, you acknowledge that you have read and understood this Policy. This Policy should be read in conjunction with the park98 Terms & Conditions. Capitalised terms not defined in this Policy carry the meanings given to them in the Terms & Conditions.
park98 is committed to protecting the privacy and personal data of all individuals who interact with our platform. This Policy applies to all personal data collected and processed by park98 in connection with the provision of our online casino, sports betting, and ancillary services to players located in Pakistan and any other jurisdictions we serve.
This Policy covers data collected through all park98 channels, including the park98.net website, any associated mobile-optimised interfaces, customer support communications (live chat, email), and any promotional or marketing communications you have opted into.
park98 acts as the data controller in respect of the personal data described in this Policy. As data controller, park98 determines the purposes for which and the manner in which personal data is processed. Where park98 engages third-party service providers to process data on its behalf, those providers act as data processors subject to written data processing agreements with park98.
park98 collects the following categories of personal data, depending on how you interact with our platform:
2.1 Identity Data. Full legal name; date of birth; gender; nationality; copy of valid government-issued identification (CNIC, passport, or driving licence); selfie or live photograph for identity verification purposes.
2.2 Contact Data. Registered Pakistani mobile number; email address; residential address (including city, province, and postal code).
2.3 Financial Data. JazzCash wallet number; EasyPaisa account details; HBL, UBL, or Meezan Bank account details (where used for transactions); transaction history including deposits, withdrawals, and bonus credits; source-of-funds documentation where required by our AML compliance procedures.
2.4 Account Data. Username; account registration date; account settings and preferences; responsible gaming tool elections (deposit limits, self-exclusion status); communication preferences.
2.5 Technical Data. IP address; device type and model; operating system and browser type; mobile network operator; session timestamps; login history; geolocation data (country and city level).
2.6 Usage Data. Pages and features accessed; game sessions played (game titles, session duration, stake amounts, outcomes); betting slip history; search queries; click and navigation patterns within the platform.
2.7 Communications Data. Content of live chat support interactions; email correspondence; feedback or complaint submissions.
park98 collects personal data through the following means:
park98 processes your personal data on the following legal grounds:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of contract |
| Processing deposits and withdrawals | Performance of contract |
| Identity verification (KYC) | Legal obligation; performance of contract |
| Anti-money laundering compliance | Legal obligation |
| Fraud prevention and security | Legitimate interests of park98 and its players |
| Responsible gaming monitoring | Legal obligation; legitimate interests |
| Customer support provision | Performance of contract; legitimate interests |
| Platform analytics and improvement | Legitimate interests of park98 |
| Marketing communications (opted-in) | Consent |
| Regulatory reporting | Legal obligation |
park98 uses the personal data described in Section 2 for the following purposes:
5.1 Service Delivery. To create and manage your park98 account; to process your deposits and withdrawals via JazzCash, EasyPaisa, and other supported payment methods; to provide access to all casino games, sports betting markets, and platform features; and to fulfil bonus and promotional offers in accordance with their applicable terms.
5.2 Identity & Age Verification. To verify that you are who you claim to be, that you meet the minimum age requirement of 21 years, and that your payment methods are legitimately yours. This verification is mandatory before any withdrawal is processed and may be requested at any stage of your account lifecycle.
5.3 Legal & Regulatory Compliance. To comply with our obligations under our gaming licence, including Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements; to maintain records required by our licensing authority; and to respond to lawful requests from regulatory bodies, law enforcement, or courts of competent jurisdiction.
5.4 Fraud Prevention & Security. To detect, investigate, and prevent fraudulent activity, unauthorised account access, bonus abuse, and other conduct that poses a risk to park98 or to other players. This includes monitoring for suspicious transaction patterns and using automated fraud detection tools.
5.5 Responsible Gaming. To monitor gaming activity for signs of problem gambling and, where appropriate, to contact players proactively about responsible gaming tools. park98 may use your account activity data to administer self-imposed limits, cooling-off periods, and self-exclusion restrictions you have elected.
5.6 Customer Support. To respond to your support queries, complaints, and feedback, and to maintain a record of communications to support the resolution of disputes.
5.7 Platform Improvement. To analyse usage patterns and player behaviour in aggregate (and where appropriate at individual level) to improve the park98 platform, game offering, and user experience. Where individual-level data is used for this purpose, it is processed on the basis of park98's legitimate interest in improving its services.
5.8 Marketing Communications. To send you promotional offers, bonus notifications, and platform updates where you have opted in to receive such communications. You may withdraw your consent to marketing communications at any time through your account settings or by contacting support.
park98 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients only where necessary and on a need-to-know basis:
7.1 What Are Cookies. Cookies are small text files placed on your device by the park98 platform when you visit. They help the platform function correctly, remember your preferences, and provide park98 with analytics about how the platform is used.
7.2 Types of Cookies Used by park98.
7.3 Cookie Management. You can control non-essential cookies through your browser settings or through the cookie preference panel available on the park98 platform. Please note that disabling certain cookies may affect the functionality of the platform. Strictly necessary cookies cannot be disabled via the preference panel as they are essential to the service.
park98 implements technical and organisational measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While park98 takes data security seriously and applies industry-standard protections, no online platform can guarantee absolute security against all threats. In the event of a data security incident that is likely to result in a risk to your rights and freedoms, park98 will notify affected individuals and relevant authorities in accordance with applicable legal requirements.
park98 retains personal data for the following periods, or longer where required by applicable law or our licensing authority:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Legal obligation; licence requirements |
| KYC / identity documents | Duration of account + 5 years post-closure | Legal obligation (AML regulations) |
| Financial transaction records | Duration of account + 7 years post-closure | Legal obligation (financial record-keeping) |
| Betting and game history | Duration of account + 5 years post-closure | Legal obligation; dispute resolution |
| Support communications | 3 years from last interaction | Legitimate interests (dispute resolution) |
| Marketing preferences and history | Until consent withdrawn + 1 year | Consent; legitimate interests |
| Technical / log data | 13 months from collection | Legitimate interests (security, analytics) |
| Self-exclusion records | Duration of exclusion + 7 years | Legal obligation; player protection |
Upon expiry of the applicable retention period, park98 will securely delete or irreversibly anonymise your personal data in accordance with our data disposal procedures.
You have the following rights in relation to the personal data park98 holds about you. To exercise any of these rights, please contact park98 at [email protected] or via our 24/7 live chat with your registered details. We will respond to verified requests within 30 days.
You have the right to obtain confirmation of whether park98 holds personal data about you, and to receive a copy of that data together with information about how it is processed.
You have the right to request that park98 correct any inaccurate personal data we hold about you, or complete any incomplete data, without undue delay.
You have the right to request that park98 delete your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose it was collected, or where you withdraw consent and there is no other legal basis for continued processing. Note that erasure requests may be limited where retention is required by law or our licensing obligations.
You have the right to request that park98 restrict processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or have objected to processing and that objection is pending determination.
Where processing is based on your consent or performance of a contract, and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
You have the right to object to the processing of your personal data where park98 relies on legitimate interests as its legal basis. You also have an absolute right to object to processing for direct marketing purposes at any time.
Where park98 processes your data on the basis of your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
The park98 platform is strictly intended for adults aged 21 and over. park98 does not knowingly collect, process, or retain personal data from individuals under the age of 21. Registration is not permitted for minors, and age verification is a mandatory step in the account creation process.
If park98 becomes aware that personal data has been collected from a person under 21 without appropriate parental consent, we will take immediate steps to close the relevant account and delete or anonymise the associated personal data as expeditiously as possible. If you believe that a person under 21 has registered a park98 account, please contact us immediately at [email protected] so we can investigate.
park98 may transfer your personal data to service providers and technology partners located outside of Pakistan. Where such transfers occur, park98 ensures that appropriate safeguards are in place to protect your personal data to the standard required by applicable data protection law. These safeguards may include contractual protections with receiving parties, ensuring that receiving jurisdictions provide an adequate level of data protection, or other legally recognised transfer mechanisms.
By using the park98 platform, you acknowledge that your personal data may be transferred to, processed, and stored in countries outside Pakistan, including countries whose data protection laws may differ from those applicable in Pakistan. park98 will not transfer your personal data internationally in a manner that reduces your rights under this Policy.
park98 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or our business operations. Where changes are material, park98 will provide notice to registered players via their registered email address or through a prominent on-platform notification, at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. Previous versions of this Policy are available upon written request to park98. Your continued use of the park98 platform after the effective date of any revision constitutes your acknowledgement of the updated Policy. If you do not agree to the revised Policy, you must discontinue using the platform and may request account closure.
If you have any questions about this Privacy Policy, wish to exercise any of your privacy rights, or have a concern about how park98 has handled your personal data, please contact us using the following details:
If you are not satisfied with park98's response to a privacy complaint, you have the right to escalate your complaint to the relevant data protection supervisory authority or to the licensing authority that regulates park98's operations. Details of the applicable authority are available upon request from our support team.
Now that you understand how park98 protects your personal data, you can play with confidence. Join thousands of Pakistani players already on the platform — 800+ games, PSL cricket betting, and instant JazzCash withdrawals. 21+ only. Play responsibly.